Coronavirus Update & Resources

August 6, 2020

The Bojangles' Entertainment Complex, including the box office, will be closed until further notice. The following events have been postponed, canceled or suspended at this time.

  • Charlotte Checkers hockey games (suspended)
  • Sesame Street Live! Make Your Magic (canceled)
  • Gabriel Iglesias (rescheduled - October 10-11 2020)
  • Winter Jam 2020 (canceled)
  • The Color Purple (canceled)
  • Salute to Heroes Hockey (postponed - new date TBD)
  • MasterChef Junior Live! (rescheduled for October 22, 2020)
  • Whose Live Anyway (rescheduled for August 7, 2021)
  • Franco Escamilla (rescheduled for October 30, 2020)
  • 70's Soul Jam (canceled)
  • Brit Floyd (rescheduled for August 22, 2021)
  • Blue Man Group (rescheduled for May 2021 at Belk Theater)
  • Anastasia (canceled)
  • Juanes (canceled)
  • Theresa Caputo Live! (rescheduled for November 9, 2020)
  • Bert Kreischer (rescheduled for January 21, 2021)
  • Gilberto Santa Rosa (rescheduled for November 15, 2020)
  • The Reunion Concert with No Limit Soldiers & Three 6 Mafia (Rescheduled for October 3, 2020)
  • Trolls Live! (postponed - new date TBD)
  • The Masked Singer (rescheduled for 6/26/2021)

For canceled events, full refunds for all ticket holders can be obtained at the point of purchase. Tickets purchased online through Ticketmaster will be refunded automatically. Tickets purchased in-person at the box office must be returned to the point of purchase to obtain a refund.

For postponed events, tickets for the original performance dates will be valid for the newly rescheduled dates. Ticket holders will be notified when new event dates have been confirmed.

What You Need to Know

N.C. Governor Roy Cooper announced that the statewide Phase 2 ‘Safer at Home’ Order will be extended through Friday, Sept. 11. In addition, North Carolinians will be required to wear face coverings in public (both indoor and outdoor), when physical distancing is not possible. View Phase 2 Extension FAQs.

During this “Phase 2” of reopening, restaurants can open for on-premise dining at 50 percent capacity with six feet distance between each group of customers. Certain businesses such as bars, nightclubs, gyms, indoor entertainment venues, playgrounds, etc., will remain closed. Mass gatherings are limited to 10 people indoors or 25 people outdoors.

Restaurants, breweries, wineries, distilleries and other establishments that serve alcohol for on-site consumption must cease alcohol sales and service at 11 p.m. and may not resume them until 7 a.m. View Alcohol Sales & Services FAQs.

Overwhelming evidence shows that wearing a face covering can greatly reduce the spread of COVID-19, especially from people who have it and don’t know it yet. This is a simple way to control this virus while we protect ourselves and the people around us. Governor Cooper urged everyone to be a leader in wearing face coverings and encouraged businesses to be strong in enforcing it.

Our organization has an internal task force closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay at home orders and possible return to workplace scenarios. Team members on this committee are leading the efforts in developing return-to-workplace protocols and safety guidelines to address operational processes and human contact health risk mitigations.

Who to Follow

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at

  • N.C. Division of Public Health (NCDPH) on Twitter
  • Call the NCDPH Helpline toll free at 1-888-892-1162 or get updates by texting COVIDNC to 898211
  • Mecklenburg County (NC) Public Health (MCPH) department’s webpage for updates
  • The City of Charlotte and Mecklenburg County on Twitter

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc,gov/covid19.

Additional Resources

You Can Help

Governor Roy Cooper announced that North Carolina restaurants and bars must close except for takeout and delivery orders. The executive order went into effect at 5 p.m. on March 17, 2020. Help support Charlotte businesses during these challenging times. Learn more at

Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at