Coronavirus Update & Resources

October 23, 2020

The Bojangles Entertainment Complex, including the box office, will be closed until further notice. The following events have been postponed, canceled or suspended at this time.

  • Charlotte Checkers hockey games (suspended)
  • Sesame Street Live! Make Your Magic (canceled)
  • Gabriel Iglesias (rescheduled - August 5-6, 2021)
  • Winter Jam 2020 (canceled)
  • The Color Purple (canceled)
  • Salute to Heroes Hockey (postponed - new date TBD)
  • MasterChef Junior Live! (canceled)
  • Whose Live Anyway (rescheduled for August 7, 2021)
  • Franco Escamilla (rescheduled for March 5, 2021)
  • 70's Soul Jam (canceled)
  • Brit Floyd (rescheduled for August 22, 2021)
  • Blue Man Group (rescheduled for May 2021 at Belk Theater)
  • Anastasia (canceled)
  • Juanes (canceled)
  • Theresa Caputo Live! (canceled)
  • Bert Kreischer (rescheduled for January 21, 2021)
  • Gilberto Santa Rosa (rescheduled for October 23, 2021)
  • The Reunion Concert with No Limit Soldiers & Three 6 Mafia (canceled)
  • Trolls Live! (postponed - new date TBD)
  • The Masked Singer (canceled)
  • Iliza: The Forever Tour (rescheduled for July 31, 2021)
  • Russian Ballet presents Swan Lake (rescheduled for May 12, 2021)
  • Wardruna (Rescheduled for September 23, 2021)

For canceled events, full refunds for all ticket holders can be obtained at the point of purchase. Tickets purchased online through Ticketmaster will be refunded automatically. Tickets purchased in-person at the box office must be returned to the point of purchase to obtain a refund.

For postponed events, tickets for the original performance dates will be valid for the newly rescheduled dates. Ticket holders will be notified when new event dates have been confirmed.

What You Need to Know

Bojangles Entertainment Complex is an accredited Global Biorisk Advisory Council’s (GBAC) Star™ Facility, which ensures the facility is implementing the industry’s highest standards for cleaning and disinfection of infectious agents like the novel coronavirus. The GBAC Star™ designation complements the organization’s existing initiatives to prepare for the return of guests to the BOplex.

N.C. Governor Roy Cooper extended North Carolina’s Phase 3 of easing restrictions through 5 p.m. on Nov. 13. North Carolinians continue to be required to wear face coverings in public (both indoor and outdoor), when physical distancing is not possible. Visit these links for more details about Executive Order 170 or to view a list of FAQs about Phase 3.

During this phase of reopening:

  • Restaurants may be open for on-premise dining at 50% capacity with six feet of distance between each group of customers.
  • Bars may operate outdoors at 30% capacity or 100 guests, whichever is less. Bars that do not have outdoor seating may use the guideline of seven people per 1,000 square feet.
  • Museums and aquariums may operate at 50% capacity.
  • Meeting spaces in hotels, conference centers, meeting halls, and reception venues may host receptions, meetings and other functions, subject to reduced capacity limits and other restrictions.
  • Music halls, night clubs, lounges, venues for live performances, arenas with spectators, and theaters where guests are seated may reopen subject to reduced capacity limits.
  • Mass gathering limits are 25 people indoors or 50 people outdoors.
  • Small outdoor venues like arenas or amphitheaters may open at 30% capacity or 100 guests, whichever is less.
  • Outdoor areas of amusement parks may reopen at 30% capacity.
  • Music halls, night clubs, lounges, venues for live performances, arenas with spectators, and theaters where guests are seated may reopen subject to reduced capacity limits.
  • Establishments that serve alcohol for on-site consumption must cease alcohol sales and service at 11 p.m. and may not resume them until 7 a.m. View Alcohol Sales & Services FAQs.

Overwhelming evidence shows that wearing a face covering can greatly reduce the spread of COVID-19, especially from people who have it and don’t know it yet. This is a simple way to control this virus while we protect ourselves and the people around us. Governor Cooper urged everyone to be a leader in wearing face coverings and encouraged businesses to be strong in enforcing it.

Our organization has an internal task force closely monitoring recommendations and actions coming from the local, state and federal levels regarding stay at home orders and possible return to workplace scenarios. Team members on this committee are leading the efforts in developing return-to-workplace protocols and safety guidelines to address operational processes and human contact health risk mitigations.

Who to Follow

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc.gov/covid19.

  • N.C. Division of Public Health (NCDPH) on Twitter
  • Call the NCDPH Helpline toll free at 1-888-892-1162 or get updates by texting COVIDNC to 898211
  • Mecklenburg County (NC) Public Health (MCPH) department’s webpage for updates
  • The City of Charlotte and Mecklenburg County on Twitter

In an effort to gather all the COVID-19 related information from a wide range of state agencies, North Carolina has launched a new COVID-19 web portal at nc,gov/covid19.

Additional Resources

You Can Help

Governor Roy Cooper announced that North Carolina restaurants and bars must close except for takeout and delivery orders. The executive order went into effect at 5 p.m. on March 17, 2020. Help support Charlotte businesses during these challenging times. Learn more at charlottesgotalot.com.

Charlotte-Mecklenburg is coming together in a unified response to the COVID-19 Crisis under the leadership of the Department of Emergency Management. Those interested in volunteer opportunities can call the volunteer hotline at either (704) 432-4127 or (704) 432-4187. Learn more about volunteer and giving opportunities at https://charmeckresponds.org/.